# Contact Support

Get help from the AgenticFlow support team.

## Support Channels

### Email Support

**General Inquiries** <support@agenticflow.com>

**Technical Support** <tech-support@agenticflow.com>

**Enterprise Support** <enterprise@agenticflow.com>

**Security Issues** <security@agenticflow.com>

### Support Portal

Submit tickets and track status: [https://support.agenticflow.com](https://docs.agenticflow.ai/support/contact-support)

### Response Times

| Plan       | Response Time            |
| ---------- | ------------------------ |
| Free       | Community support only   |
| Pro        | 24-48 hours (email)      |
| Team       | 12-24 hours (priority)   |
| Enterprise | <1 hour (critical), 24/7 |

## Enterprise Support

Enterprise customers receive:

* Dedicated support engineer
* 24/7 availability
* SLA guarantees
* Priority bug fixes
* Custom training

[Learn about Enterprise →](https://docs.agenticflow.ai/support/broken-reference)

## Self-Service Resources

Before contacting support, try:

* [FAQs](https://docs.agenticflow.ai/support/faqs)
* [Troubleshooting Guide](https://docs.agenticflow.ai/support/troubleshooting)
* [Community Forum](https://docs.agenticflow.ai/support/community)
* [Documentation](https://docs.agenticflow.ai/welcome-to-agenticflow/readme)

## Emergency Support

**Enterprise customers only**:

* Emergency hotline: +1-XXX-XXX-XXXX
* Emergency email: <emergency@agenticflow.com>
* Response time: <1 hour

## Security Vulnerabilities

Found a security issue?

* **Do not** post publicly
* Email: <security@agenticflow.com>
* Use PGP if possible
* Allow reasonable disclosure time

We appreciate responsible disclosure.

***

[← Back to Support](https://docs.agenticflow.ai/support/12-support)