zoho desk

• Zoho Desk: Omnichannel customer service software to delight and retain customers.

  • Find Contact: Searches for contacts in your help desk portal. See the docs here

  • Find or Create Contact: Finds or create a contact. See the docs here

  • Add Ticket Attachment: Attaches a file to a ticket. See the docs here

  • Add Ticket Comment: Adds a comment to a ticket. See the docs here

  • Create Account: Creates an account in your help desk portal. See the docs here

  • Create Contact: Creates a contact in your help desk portal. See the docs here

  • Create Ticket: Creates a ticket in your helpdesk. See the docs here

  • Search Ticket: Searches for tickets in your help desk. See the docs here

  • Send E-Mail Reply: Sends an email reply. See the docs here

  • Update Contact: Updates details of an existing contact. See the docs here

  • Update Ticket: Updates an existing ticket. See the docs here