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Policies

Comprehensive legal documentation and policies governing the use of AgenticFlow.

This section contains all legal documents, policies, and agreements that govern your use of the AgenticFlow platform. Please review these documents carefully to understand your rights and responsibilities.

📋 Policy Overview

Core Legal Documents

Security & Compliance

Community Guidelines

🛡️ Key Policy Highlights

Privacy & Data Protection

  • GDPR Compliant: Full compliance with European data protection laws

  • SOC 2 Type II: Audited security and availability controls

  • Data Encryption: End-to-end encryption for all sensitive data

  • Data Residency: Control where your data is stored and processed

  • Right to Deletion: Complete data removal upon request

AI Ethics & Responsible Use

  • Transparent AI: Clear disclosure of AI capabilities and limitations

  • Bias Prevention: Ongoing monitoring for algorithmic bias

  • Human Oversight: Humans remain in control of all AI decisions

  • Privacy by Design: AI systems built with privacy protection

  • Harmful Content Prevention: Safeguards against misuse

Platform Security

  • Zero Trust Architecture: Never trust, always verify approach

  • Regular Security Audits: Independent third-party assessments

  • Incident Response: 24/7 security monitoring and response

  • Vulnerability Management: Proactive security testing and patching

  • Access Controls: Role-based permissions and authentication

🤝 Terms of Service Summary

What You Can Do

  • ✅ Build and deploy AI agents and workflows

  • ✅ Connect to external services and APIs

  • ✅ Process data within platform limits

  • ✅ Share agents and workflows with your team

  • ✅ Use the platform for commercial purposes

  • ✅ Export your data at any time

What You Cannot Do

  • ❌ Use the platform for illegal activities

  • ❌ Create harmful or malicious content

  • ❌ Attempt to bypass security measures

  • ❌ Reverse engineer the platform

  • ❌ Violate third-party intellectual property

  • ❌ Spam or abuse system resources

Our Responsibilities

  • 🔒 Protect your data with industry-standard security

  • 🚀 Maintain platform availability and performance

  • 📞 Provide technical support and assistance

  • 🔄 Regular platform updates and improvements

  • 📋 Transparent communication about changes

Your Responsibilities

  • 🔐 Protect your account credentials

  • 📊 Monitor your usage and costs

  • 🚫 Report abuse or security issues

  • 📜 Comply with applicable laws and regulations

  • 👥 Manage team access appropriately

🌍 Privacy Policy Summary

Data We Collect

  • Account Information: Name, email, billing details

  • Usage Data: Platform interactions, performance metrics

  • Content Data: Agents, workflows, and processed data

  • Technical Data: IP addresses, browser information, API calls

How We Use Data

  • 🔧 Service Delivery: Provide platform functionality

  • 📈 Improvement: Enhance features and performance

  • 💬 Communication: Send updates and support messages

  • 🔒 Security: Protect against fraud and abuse

  • 📊 Analytics: Understand usage patterns (anonymized)

Data Sharing

We DO NOT sell your data. Limited sharing occurs only for:

  • Service Providers: Essential platform operations (encrypted)

  • Legal Requirements: When required by law

  • Business Transfers: In case of merger/acquisition (with notice)

  • Consent: When you explicitly authorize sharing

Your Privacy Rights

  • 👁️ Access: View all data we have about you

  • ✏️ Correction: Update incorrect information

  • 🗑️ Deletion: Request complete data removal

  • 📧 Portability: Export your data in machine-readable format

  • 🚫 Objection: Opt out of certain data processing

  • 🇪🇺 GDPR Rights: Full European data protection rights

🍪 Cookies & Tracking

Types of Cookies

  • Essential: Required for platform functionality

  • Analytics: Usage statistics and performance monitoring

  • Preferences: Remember your settings and choices

  • Marketing: Personalized content and communications

Cookie Management

  • 🎛️ Control Panel: Manage cookie preferences

  • 🚫 Opt-Out: Disable non-essential cookies

  • 🔄 Updates: Change preferences at any time

  • 📱 Browser Settings: Use browser cookie controls

🏛️ Compliance & Certifications

Security Standards

  • SOC 2 Type II: Security, availability, and confidentiality

  • ISO 27001: Information security management

  • PCI DSS: Payment card data security

  • GDPR: European data protection compliance

  • CCPA: California consumer privacy compliance

Industry Certifications

  • Cloud Security Alliance: Cloud security best practices

  • NIST Framework: Cybersecurity framework compliance

  • OWASP: Web application security standards

  • FedRAMP: Federal risk and authorization management

Regular Audits

  • 🔍 Annual Security Audits: Independent security assessments

  • 📊 Compliance Reviews: Regular policy and procedure reviews

  • 🛡️ Penetration Testing: Quarterly security testing

  • 📋 Internal Audits: Continuous compliance monitoring

📞 Contact & Support

Policy Questions

Data Subject Requests

For GDPR or privacy-related requests:

  • Email: [email protected]

  • Subject Line: "Data Subject Request - [Type of Request]"

  • Include: Account information and specific request details

  • Response Time: Within 30 days of receipt

Security Reporting

Report security vulnerabilities responsibly:

  • Email: [email protected]

  • PGP Key: Available upon request

  • Response: Acknowledgment within 24 hours

  • Disclosure: Coordinated disclosure process

📅 Policy Updates

Change Notifications

  • 📧 Email Notices: Significant changes communicated via email

  • 📱 Platform Notifications: In-app announcements for updates

  • 📋 Change Log: Detailed record of policy modifications

  • ⏰ Advance Notice: 30-day notice for material changes

Effective Dates

  • Current Policies: All policies effective as of publication date

  • Grace Periods: Reasonable time to adapt to new requirements

  • Grandfathering: Legacy features and agreements honored

  • Immediate Effect: Security updates effective immediately

🔍 Transparency & Accountability

Regular Reporting

  • Transparency Report: Annual disclosure of data requests

  • Security Metrics: Quarterly security performance data

  • Compliance Status: Ongoing certification status updates

  • Incident Reports: Public disclosure of significant incidents

Independent Oversight

  • Advisory Board: External experts guide policy development

  • Third-Party Audits: Independent validation of practices

  • User Feedback: Community input on policy changes

  • Legal Review: Regular legal assessment of all policies

AgenticFlow is committed to transparent, ethical, and compliant operation of our platform. These policies reflect our dedication to protecting user privacy, ensuring security, and maintaining the highest standards of business conduct.

Questions about our policies? Contact our legal team at [email protected] for clarification on any policy matters.

Policy violations? Report violations or concerns to [email protected] for investigation and resolution.

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