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Multi-Tenant Workspaces

Enterprise-grade workspace isolation and management for organizations, agencies, and service providers who need to serve multiple clients or departments with complete data separation and customized experiences.

🏢 Multi-Tenant Architecture Overview

What are Multi-Tenant Workspaces?

Multi-tenant workspaces provide complete isolation between different clients, departments, or business units within a single AgenticFlow instance. Each workspace operates independently with:

  • Isolated Data: Complete separation of agents, workflows, and user data

  • Custom Branding: Unique visual identity for each workspace

  • Independent Configuration: Separate settings, integrations, and permissions

  • Dedicated Resources: Allocated credits, storage, and processing capacity

Key Benefits

  • Client Isolation: Perfect for agencies serving multiple clients

  • Department Separation: Large organizations with distinct business units

  • White-Label Solutions: Resellers and service providers

  • Compliance Requirements: Meet strict data separation regulations

🎯 Use Cases

Digital Agencies

Serve multiple clients with complete separation:

  • Client A: Marketing automation workflows and brand-specific agents

  • Client B: Customer support systems with custom knowledge base

  • Client C: Sales development processes with CRM integration

  • Agency Management: Centralized billing and performance monitoring

Enterprise Organizations

Separate business units within large companies:

  • Sales Department: Lead generation and qualification workflows

  • Marketing Team: Content creation and campaign management

  • Customer Success: Support and onboarding automation

  • Operations: Internal process automation and reporting

Consulting Firms

Manage client projects with dedicated environments:

  • Project-Based Workspaces: Separate workspace for each client engagement

  • Knowledge Isolation: Client-specific data and intellectual property protection

  • Team Access Control: Consultants access only relevant client workspaces

  • Billing Transparency: Clear usage tracking per client project

SaaS Platforms

Embed AgenticFlow into existing platforms:

  • White-Label Integration: AgenticFlow appears as part of your platform

  • Customer Workspaces: Each of your customers gets dedicated workspace

  • API-Driven Management: Programmatically create and manage workspaces

  • Revenue Sharing: Monetize AI automation capabilities

🏗️ Workspace Architecture

Workspace Hierarchy

🏢 Organization Account
├── 🏪 Workspace A (Client/Department 1)
│   ├── 👥 Users (specific to this workspace)
│   ├── 🤖 Agents (isolated to this workspace)
│   ├── ⚡ Workflows (workspace-specific automation)
│   ├── 📊 Data (separate knowledge bases)
│   └── 🔌 Integrations (custom API connections)
├── 🏪 Workspace B (Client/Department 2)
│   └── ... (completely separate resources)
└── ⚙️ Organization Management
    ├── 📋 Workspace Administration
    ├── 👤 User Management
    ├── 💰 Billing & Credits
    └── 📈 Analytics Dashboard

Data Isolation Layers

  1. Database Level: Separate database schemas for each workspace

  2. Application Level: Workspace-scoped queries and operations

  3. Storage Level: Isolated file storage and document repositories

  4. Cache Level: Workspace-specific caching and temporary data

  5. Integration Level: Separate API keys and external connections

👥 User Management

Organization Administrators

Full Platform Control:

  • Create and manage all workspaces

  • Assign workspace administrators

  • Monitor organization-wide usage and performance

  • Configure billing and credit allocation

  • Access cross-workspace analytics and reporting

Workspace Administrators

Workspace-Specific Control:

  • Manage users within their workspace

  • Configure agents, workflows, and integrations

  • Monitor workspace performance and usage

  • Customize branding and appearance

  • Control workspace-specific settings

Workspace Users

Limited to Assigned Workspace:

  • Access only their designated workspace(s)

  • Create and manage agents/workflows within permissions

  • View workspace-specific data and analytics

  • Cannot access other workspaces or organization settings

Cross-Workspace Access

Selective Multi-Workspace Users:

  • Consultants or managers who need access to multiple workspaces

  • Configurable permissions per workspace

  • Single sign-on across assigned workspaces

  • Unified dashboard showing accessible workspaces

🎨 Customization & Branding

Visual Identity

Each workspace can have unique branding:

  • Custom Logo: Upload workspace-specific company logos

  • Color Scheme: Brand colors throughout the interface

  • Custom Domain: client-name.youragency.com workspace URLs

  • White-Label Options: Remove AgenticFlow branding entirely

Interface Customization

  • Dashboard Layout: Customize homepage and navigation

  • Feature Visibility: Show/hide specific platform features

  • Custom Terminology: Use client-specific language and terms

  • Localization: Multi-language support per workspace

Agent Personalization

  • Workspace-Specific Agents: Agents only visible within their workspace

  • Custom Agent Avatars: Brand-appropriate agent appearances

  • Voice and Tone: Workspace-specific communication styles

  • Knowledge Bases: Client or department-specific information

💰 Billing & Resource Management

Credit Allocation

Flexible Credit Distribution:

  • Organization Pool: Total credits available across all workspaces

  • Workspace Quotas: Allocated credits per workspace

  • Automatic Top-Up: Auto-replenish credits for high-usage workspaces

  • Usage Monitoring: Real-time credit consumption tracking

Resource Limits

Per-Workspace Restrictions:

  • Agent Limits: Maximum number of agents per workspace

  • Workflow Limits: Concurrent workflow execution limits

  • Storage Quotas: File storage and knowledge base limits

  • API Rate Limits: Request limits per workspace

Billing Models

Organization-Level Billing:

  • Consolidated Billing: Single invoice for all workspaces

  • Per-Workspace Tracking: Detailed usage breakdown by workspace

  • Client Pass-Through: Direct billing to individual workspace owners

  • Revenue Sharing: Profit-sharing models for resellers

🔧 Technical Implementation

Workspace Provisioning

Automated Workspace Creation:

{
  "workspace_name": "Acme Corp Marketing",
  "domain": "acme-marketing",
  "branding": {
    "logo_url": "https://acme.com/logo.png",
    "primary_color": "#FF6B35",
    "secondary_color": "#2E86AB"
  },
  "limits": {
    "max_agents": 50,
    "max_workflows": 100,
    "monthly_credits": 10000
  },
  "features": ["advanced_analytics", "api_access", "custom_integrations"]
}

API Management

Workspace-Scoped API Access:

  • Workspace API Keys: Separate API authentication per workspace

  • Scoped Endpoints: API calls limited to workspace resources

  • Cross-Workspace Prevention: Automatic access control enforcement

  • Usage Tracking: API usage monitoring per workspace

Data Migration

Workspace Transfer Capabilities:

  • Export/Import: Move agents and workflows between workspaces

  • Bulk Operations: Efficiently manage multiple workspace changes

  • Data Validation: Ensure data integrity during transfers

  • Backup/Restore: Workspace-level backup and recovery

📊 Analytics & Monitoring

Organization Dashboard

Cross-Workspace Insights:

  • Usage Summary: Credits consumed across all workspaces

  • Performance Metrics: Agent and workflow success rates

  • User Activity: Login patterns and engagement metrics

  • Cost Analysis: ROI and profitability by workspace

Workspace Analytics

Dedicated Workspace Insights:

  • Agent Performance: Success rates and user satisfaction

  • Workflow Efficiency: Execution times and completion rates

  • User Engagement: Feature usage and adoption metrics

  • Integration Health: API status and connection monitoring

Custom Reporting

  • Client Reports: Branded reports for external clients

  • Internal Dashboards: Management visibility across workspaces

  • API Reporting: Programmatic access to analytics data

  • Scheduled Reports: Automated report delivery

🛠️ Setup & Administration

Getting Started

  1. Enable Multi-Tenant Mode - Upgrade to enterprise plan

  2. Create First Workspace - Set up initial client/department workspace

  3. Configure Branding - Upload logos and customize appearance

  4. Add Users - Invite workspace administrators and users

  5. Set Quotas - Allocate credits and resource limits

  6. Test Isolation - Verify complete data separation

Workspace Management

  • Bulk User Import: CSV upload for large user bases

  • Template Workspaces: Pre-configured workspace templates

  • Automated Provisioning: API-driven workspace creation

  • Compliance Auditing: Regular compliance and security reviews

Best Practices

  • Clear Naming Conventions: Consistent workspace naming

  • Regular Access Reviews: Periodic user access audits

  • Resource Monitoring: Proactive quota and usage management

  • Security Policies: Workspace-specific security configurations

🔒 Security & Compliance

Data Isolation

  • Physical Separation: Database-level tenant isolation

  • Logical Separation: Application-enforced access controls

  • Encryption: Workspace-specific encryption keys

  • Audit Logging: Complete audit trail per workspace

Compliance Features

  • GDPR Compliance: Right to deletion and data portability per workspace

  • SOC 2 Compliance: Enterprise security and availability standards

  • HIPAA Support: Healthcare-grade data protection (available)

  • Custom Compliance: Industry-specific compliance requirements

Access Controls

  • Single Sign-On (SSO): Workspace-specific SSO configurations

  • Multi-Factor Authentication: MFA requirements per workspace

  • IP Restrictions: Geographic and network access controls

  • Session Management: Workspace-specific session policies

📈 Scaling Multi-Tenant Operations

Performance Optimization

  • Resource Allocation: Dynamic resource scaling per workspace

  • Load Balancing: Distribute processing across infrastructure

  • Caching Strategies: Workspace-specific performance optimization

  • Global Distribution: Multi-region deployment for global clients

Operational Efficiency

  • Automation Tools: Automated workspace management

  • Self-Service Options: Client self-service capabilities

  • Support Integration: Workspace-aware customer support

  • Monitoring Alerts: Proactive issue detection and resolution

💡 Advanced Use Cases

Agency-as-a-Service

Build a complete service offering:

  • Client Onboarding: Automated workspace creation for new clients

  • Service Templates: Pre-built automation for common client needs

  • Performance SLAs: Guaranteed performance levels per client

  • White-Label Portal: Clients access through your branded interface

Enterprise Departmental Isolation

Large organization deployment:

  • Department Autonomy: Independent operation while maintaining governance

  • Shared Services: Common resources accessible across departments

  • Cross-Department Projects: Selective collaboration capabilities

  • Centralized Reporting: Executive visibility across all departments

Multi-Tenant Workspaces enable organizations to scale AgenticFlow across multiple clients, departments, or business units while maintaining complete data isolation, custom branding, and independent operation. Perfect for agencies, consultants, enterprises, and service providers who need enterprise-grade separation and customization.

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